Must known Email Etiquettes Everyone Must follow while Sending Mails to others

 EMAIL ETIQUETTES YOU MUST FOLLOW 

Substitute with better phrases

1.    You claim that

2.     It is not our policy to

3.     You neglected to

4.     In which you assert

5.     We are sorry you are dissatisfied

6.     You failed to enclose

7.     We request that you send us

8.     Apparently, you overlooked our terms

                                                         “You” Attitude

Instead of this	Write this
Tuesday is the only day that we can promise quick response to purchase order requests; we are swamped the rest of the week.	If you need a quick response, please submit your purchase order requests on Tuesday.
We offer MP3 players with 50, 75, or 100 gigabytes of storage capacity.	You can choose an MP3 player with 50, 75, or 100 gigabytes of storage capacity.
You failed to deliver the customer’s order on time.	The customer didn’t receive the order on time.
You must correct all five copies by noon.	All five copies must be corrected by noon.
You’ve been sitting on our order for two weeks, and we need it now!	Our production schedules depend on timely delivery of parts and supplies, but we have not yet received the order you promised to deliver two weeks ago. Please respond today with a firm delivery commitment.

Email Etiquette – Do’s

1.     Check your organization’s email policy.

2.     Make sure that the content is relevant to the recipients.

3.     Be polite.

4.     Make the message concise.

5.     Use humour and irony cautiously.

6.     Have a relevant Subject line

Email Etiquette – Don’ts

1.     Don't reply to an email message when angry, as you may regret it later.

2.     Don't type in CAPITALS as this is considered to be SHOUTING.

3.     Don't over-use punctuation such as exclamation marks (“! “)

4.     Don't send irrelevant messages, especially to mailing lists or newsgroups.

5.     Don't send large attachments without checking with the recipient first.

6.     Don't send excessive multiple postings to people who have no interest.

7.     Don't send chain letters

8.     Don't criticize people's spelling, it is considered petty.

9.     Don't conduct arguments in public, for example on a mailing list.

10. Don't make personal remarks about third parties. Email messages can come back to haunt you.

11. Don't use an over-elaborate signature on your email message.

Don't mark things as urgent if they aren't

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